Get in touch with our support team if you have any issues with your tickets.
Help us improve Hobbly by sharing your thoughts, reporting bugs, or suggesting new features.
Our support team is available Monday–Friday 9:00–17:00 (EET). We typically respond within one business day.
Your tickets are sent to the email address you provided during checkout. Please check your spam folder if you don't see them in your inbox.
Refund eligibility depends on the event organizer's policy. Please contact us with your order number and we'll help you find out.
If your payment failed, no charge was made. Please try again with a different payment method or contact your bank if the issue persists.
You can download your ticket from the order confirmation page or from the confirmation email you received after purchase.
Please contact our support team as soon as possible with your order number so we can update the email address and resend your tickets.
